Courses
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VVM CULTURE 2023
5.0 average rating (27 reviews) -
VVM CULTURE
4.7 average rating (83 reviews) -
THE WORLD OF DEBT COLLECTION
4.8 average rating (70 reviews)This course will give you an overview of the Debt Collection industry and the importance of Debt Collection on the economy.
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OBJECTION HANDLING
4.9 average rating (42 reviews)Debtors have many objections for not repaying their debt. In this course you are provided with information on debtor objections as well as tips that will enable you to anticipate and appropriately respond to effectively deal with the objections.
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KPI - KEY PERFORMANCE INDICATORS
4.9 average rating (27 reviews)This course explains the agent KPI scorecard as well as the KPI calculations for both cash and debit order books.
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DEBICHECK DECODED
4.8 average rating (21 reviews)DebiCheck is an exciting new system in which customers now have to electronically confirm their debit order information with their bank before their account is debited.