Courses
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2.2.1.0 A - COMMZ AGENT BASE
4.8 average rating (8 reviews)Single view of all interactions across a unified agent interface.
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2.2.1.1.1 - COMMZ AGENT INSTANT MESSAGING CHANNELS (EMAIL, SMS, WEBCHAT, WHATSAPP, TELEGRAM)
5.0 average rating (16 reviews)Single view of all interactions across a unified agent interface
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2.2.1.1.2 - COMMZ AGENT INBOUND VOICE
4.8 average rating (6 reviews)Single view of all interactions across a unified agent interface
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2.2.1.1.3 - COMMZ AGENT OUTBOUND VOICE
4.7 average rating (3 reviews)Single view of all interactions across a unified agent interface
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2.2.2.0 - COMMZ SUPERVISOR BASE
4.0 average rating (3 reviews)Single view of all interactions across a unified agent interface
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2.2.2.1.1 - COMMZ SUPERVISOR (IM CHANNEL: SMS)
4.5 average rating (4 reviews)Single view of all interactions across a unified agent interface