Ideal for Commz Supervisors

This course is ideal for Commz Supervisors who would manage Chatterbox Agents on the SMS Instant Messaging Channel.

Course curriculum

    1. Configuration Settings

    2. Quiz: Configuration Settings

    1. Configuring Templates

    2. Quiz: Configuring Templates

    1. Configuring Campaigns

    2. Quiz: Configuring Campaigns

    1. Sending an Adhoc message

    2. Quiz: Sending an Adhoc message

    1. Exam: Instant Messaging Channel - SMS

About this course

  • 9 lessons