2.2.2.0 - COMMZ SUPERVISOR BASE

Single view of all interactions across a unified agent interface

Ideal for Commz Supervisors

This course is ideal for Commz Supervisors who would manage Chatterbox Agents.

1. Important Notice
1. Supervisor Login
2. Quiz: Supervisor Login
1. Supervisor Dashboard
2. Quiz: Supervisor Dashboard
1. Supervisor Wallboard
2. Quiz: Supervisor Wallboard
1. Setting up Employees, Users and General Settings
2. Configuring Datasets, Templates and Campaigns
3. Uploading data and cutting Campaigns
4. Quiz: Running Campaigns Overview
5. [DOWNLOADABLE ASSET] Dynamic Dataset Cheatsheet
1. Supervisor File Uploader
2. Quiz: Supervisor File Uploader
1. Supervisor Running Campaigns
2. Quiz: Supervisor Running Campaigns
1. Supervisor General Settings
2. Quiz: Supervisor General Settings
1. Recommended Browser Settings
2. Quiz: Recommended Browser Settings
1. Exam: Commz Supervisor
1. Notification regarding downloadable Smartz Commz Supervisor Manual
1. Downloadable Smartz Commz Supervisor Manual 2023.3.X