VVM Academy

C4

C4 is a custom developed debt collection application that contains Debtor or Customer and Client information. C4 is a comprehensive, cradle-to-grave collections solution at the push of a button.

AVAYA DIALER

The VVM Dialer Course is ideal for all agents working on the Avaya dialer.

WRAP UP CODES

This course consists of a number of micro sized animation tutorials aimed at educating agents on the importance of using the correct wrap code, when to use them and the impact on data analysis and KPI's.

SUITECRM

SuiteCRM is an intuitive Customer Relationship Management (CRM) application to better track and manage contacts, accounts and activities related to these contacts and accounts.

CURRO

Course on Curro collection operating module, VVM Collections strategy and communication. Treatment Plan.

TRUWORTHS LATE STAGE

Become a Truworths Late Stage product expert with this course while we deep dive into the client mandate, VVM’s collection strategy and information on pay points, payment methods and the benefits of payments vs consequences of non-payment.