Ideal for all Contact Centre Staff

Course curriculum

    1. Important Notice

    1. Glossary

    2. Quiz: Glossary

    1. Know Your Client

    2. Quiz: Know Your Client

    1. Client Mandate

    2. Quiz: Client Mandate

    1. Payments

    2. Quiz: Payments

    1. Exam: Identity Late Stage

About this course

  • 10 lessons