2.2.2.2.1 - COMMZ SUPERVISOR (VOICE: INTELLIGENT DIALLER)
Single view of all interactions across a unified agent interface
Ideal for Commz Supervisors
This course is ideal for Commz Supervisors who would manage Chatterbox Agents on Intelligent Dialler.
Course curriculum
-
-
Settings and Templates
-
Quiz: Settings and Templates
-
-
-
Call Treatments and Campaigns
-
Quiz: Call Treatments and Campaigns
-
-
-
Exam: Intelligent Dialler
-
.png)
About this course
- 5 lessons