Ideal for Chatterbox Agents

This course is ideal for Chatterbox Agents in Smartz Commz who would manage an organization's contacts with its clients via inbound voice.

Course curriculum

    1. Voice Calls

    2. Quiz: Voice Calls

    1. Transferring of Voice Calls

    2. Quiz: Transferring of Voice Calls

    1. Exam: Commz Agent Inbound Voice

About this course

  • 5 lessons